The Confirmation Process

When you schedule your immigration medical examination — whether online or by phone — your appointment is confirmed at the time of booking. You should receive a confirmation email or text message with your appointment details, including the date, time, location, and any instructions for preparing for your visit.

Review your confirmation message carefully as soon as you receive it. Verify that the date and time are correct, that the address matches our Costa Mesa location, and that you understand any preparation instructions included in the message. If anything looks incorrect, contact our office right away to make corrections.

What to Expect From Our Office

In addition to your initial booking confirmation, our office typically sends appointment reminders as your appointment date approaches. You may receive a reminder by email, text message, or both — depending on the contact information you provided when booking. These reminders are sent as a courtesy to help you stay organized and prepared.

Reminders typically include your appointment date and time, the office address, a list of items to bring, and instructions for rescheduling if needed. Read these reminders carefully, as they may include updated instructions or information about your specific appointment.

What to Do If You Don't Receive Confirmation

If you booked your appointment and did not receive a confirmation email or text message within a few hours, first check your spam or junk mail folder. Confirmation messages are sometimes filtered by email providers. Also verify that you provided the correct email address and phone number when booking.

If you still cannot locate your confirmation after checking your spam folder, contact our office directly. Provide your name, the date you booked, and your preferred appointment date, and our staff will look up your appointment and resend the confirmation.

Do not assume your appointment is confirmed if you have not received any confirmation. It is possible that a technical issue prevented the confirmation from being sent, or that the booking was not completed successfully. A quick call to our office will resolve any uncertainty.

Should You Call to Confirm the Day Before?

While it is not required, calling or messaging our office the day before your appointment is a good practice — especially if you booked your appointment more than a week in advance. A quick confirmation call takes only a minute and gives you peace of mind that your appointment is on the schedule.

When you call to confirm, you can also ask any last-minute questions about what to bring, where to park, or what to expect during your visit. Our staff is happy to answer questions and help you feel prepared.

Day-Before Checklist: Arriving Fully Prepared

The evening before your appointment is a great time to gather everything you need and make sure you are ready. Use the checklist below to ensure you arrive prepared and that your appointment goes smoothly.

Being well prepared the day before reduces stress on the morning of your appointment and helps ensure that your examination can be completed in a single visit. Missing documents — especially vaccination records — are the most common reason applicants need to return for a follow-up visit.

• Confirm your appointment date, time, and address
• Gather your government-issued photo ID (passport preferred)
• Collect all available vaccination records
• Gather any relevant medical records or medication lists
• Locate your USCIS receipt notice (I-485 or other)
• Prepare payment (cash, credit card, or debit card)
• Plan your route and allow extra time for parking
• Set an alarm to ensure you arrive 15 minutes early

Arriving Prepared on the Day of Your Appointment

On the day of your appointment, plan to arrive at least 10 to 15 minutes early. This gives you time to find parking, check in at the front desk, and complete any intake paperwork before your examination begins. Arriving late can shorten the time available for your examination and may require you to reschedule.

When you arrive, let the front desk staff know you are there for your immigration medical examination. They will check you in, verify your identification, and guide you through the intake process. Have your ID, vaccination records, and payment ready to present at check-in.